If you’re stumped, look no further! Here are the answers to some common questions.

What are the dates?

October 10 – 12, 2016

What time does conference end?

Closing General Session will end at 2:00 PM on Wednesday.

Will there be transportation provided from the airport?

Transportation will not be provided from the airport.

Should I rent a car?

All activities and training surrounding the conference will be held at the Conference Hotel. There is a shuttle that will take you to shopping malls and restaurants nearby.

Can the conference fee be waived?

This fee is not able to be waived as documented in your Franchise Agreement.

What happens if I am in resale?

You are still an active franchisee and as such, must follow your obligations as written in your agreement. You may find some valuable information at the conference which could cause you to change your mind about selling.

How is the fee structured?

In each agreement, there is a section with the exact amounts. The fee amount in your agreement will be withdrawn via ACH on July 15, 2016. YOU WILL ONLY BE CHARGED THE ATTENDING AMOUNT OF YOUR AGREEMENT UNTIL AFTER THE CONFERENCE. If you do not attend the conference the second ACH will be on or after November 19, 2016. Your bank statements may not reflect the ACH payment for 1-2 days following the transaction. You will be notified of your amounts via email and phone call prior to the transaction.

What happens if I cannot attend?

Conferences are an important opportunity to network, gather best practices and grow your business. While attendance is not mandatory, it is highly encouraged, which is why we charge less to people who attend. If you do not attend, you will be charged the additional amount, as reflected in your agreement, on or before November 19th.

What expenses will I incur in addition to the conference fee?

All travel and lodging expenses. As part of the conference, internet and resort fees are waived.

The following meals will be provided:

What do I pack for Arizona weather?

The secret is to dress in LAYERS!

What are the alternatives if I cannot attend?

In years past, we have posted presentations online, however nothing is as good as being there! Our offices will be closed during the time of the conference so we can devote all of our time and attention to our operators.